Refund policy
We want you to love your COMPA. If something isn't right, here's how returns work.
7-day returns
You have 7 days from delivery to request a return. The item must be unused, in its original condition and packaging, with tags intact.
How to start a return
Email support.compa@gmail.com with your order number and reason. Once approved, we'll share the return/pickup address and instructions. Items sent back without an approved request can't be accepted.
Refunds
Once we receive and inspect your return, we'll let you know if it's approved.
- Prepaid orders: refunded to your original payment method within 7–10 business days.
- COD orders: refunded via UPI or bank transfer (we'll collect your details) within 7–10 business days.
- Please note: Shipping charges of Rs. 75 are non-refundable and will not be included in your refund.
Questions? Email support.compa@gmail.com any time.